Frequently asked questions

This option is perfect for regular upkeep and maintaining a clean, tidy home! A Standard Clean is ideal for homes that are already in fairly good condition and just need routine maintenance. This service focuses on the main living areas, kitchen, bathrooms, and bedrooms to keep your home looking fresh and feeling comfortable. What’s included: Dusting of reachable surfaces Wiping benchtops and general surfaces Vacuuming floors and rugs Mopping hard floors Kitchen surface clean Bathroom and toilet clean Mirrors cleaned Bins emptied General tidy of visible areas Not included: Inside oven Inside fridge Inside cupboards and drawers Wall washing Heavy buildup removal

This clean is ideal for first-time cleans, seasonal resets, or homes needing extra attention. A Deep Clean goes beyond general maintenance and focuses on the buildup, detail, and neglected areas that are not usually covered in a regular clean. This is a great option if your home hasn’t been professionally cleaned in a while or you want a full refresh. What’s included: Everything in a Standard Clean Skirting boards dusted and wiped Light switches and door handles cleaned More detailed bathroom cleaning More detailed kitchen cleaning Extra attention to buildup and neglected areas Spot cleaning of doors and frames Detailed cleaning around corners and edges Not included: Inside oven Inside fridge Inside cupboards and drawers Carpet steam cleaning Exterior windows Full wall washing

This clean is designed for vacant properties preparing for inspection or handover. An End of Lease Clean is a more detailed service intended for tenants, landlords, and property handovers. It focuses on presenting the property in a clean, inspection-ready condition and is best suited to empty homes. What’s included: Full dusting and surface wipe down Vacuuming and mopping throughout Skirting boards cleaned Doors, handles, and light switches cleaned Detailed kitchen clean Detailed bathroom clean Inside empty cupboards and wardrobes Spot cleaning of walls where possible Removal of cobwebs Please note: Oven cleaning and fridge cleaning are available as add-ons. Carpet steam cleaning, exterior windows, and full wall washing are not included unless quoted separately.

A: At Clean Streak Society, you do not need to be home or present during your residential or commercial cleaning appointment. Our professional cleaning team is fully trained, insured, and committed to respecting your space and privacy. We coordinate access arrangements in advance to ensure a seamless and secure service, allowing you the flexibility to be at work, out running errands, or simply relaxing elsewhere. Should you choose to be present, we welcome the opportunity to discuss any specific cleaning preferences or areas of focus. Our goal is to provide a sparkling clean environment that brings peace of mind without inconveniencing your schedule.

Please notify us at least 24 hours in advance to avoid cancellation fees. Last-minute cancellations or no-shows may incur a fee. Contact our customer service for prompt processing and rescheduling options.

Yes, we provide customised routine cleaning services tailored to your unique needs. Whether you require weekly, bi-weekly, or monthly cleaning schedules, our professional team ensures consistent, thorough cleaning to maintain a sparkling environment. Our routine services include general dusting, vacuuming, floor care, bathroom and kitchen sanitisation, and rubbish removal, all designed to promote cleanliness and well-being. By choosing Clean Streak Society, you benefit from reliable, scheduled cleanings that keep your home pristine, supporting our commitment to sparkling homes and happy hearts.